We take the protection of personal data very seriously. We align our data processing with the aim of collecting, processing or using only the personal data necessary for a sensible use of our offer. We have taken technical and organisational measures to ensure that the data protection regulations are observed.Responsible party
Responsible party within the meaning of data protection laws:
CANKADO Service GmbH
Am Strassland 6
D-85551 Kirchheim bei München
If you have any questions or suggestions about data protection or if you wish to exercise rights regarding the processing of your personal data, you can contact us by e-mail at the following address: firstname.lastname@example.org.
The subject of data protection is personal data. Personal data is any information relating to an identified or identifiable natural person; a natural person is considered identifiable if he or she can be identified directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier or one or more specific characteristics, which are expressions of the physical, physiological, genetic, genetic, psychological, economic, cultural or social identity of that natural person.
When using CANKADO, your device, e. g. your smartphone, automatically transmits the following data to CANKADO:
This data is processed in order to technically enable you to use CANKADO. With the exception of the IP address, these data are evaluated for statistical purposes and to improve CANKADO. Depending on the setting, it may also be possible for your devices to transmit location information to CANKADO.
When downloading the CANKADO Apps, certain necessary information is transferred to the respective App Store. We have no influence on this data collection and are not responsible for it.
6.1 You can only use CANKADO with a valid user account. The following data is collected by you in order to provide the user account and the associated functions.
6.2 For the use of a doctor’s account:
If CANKADO is used by a specialist nurse, we also collect a declaration of consent from the physician responsible for the specialist nurse.
6.3 For the use of a patient account:
6.4 No personal data is required for the creation of patient accounts created by a physician or an authorised specialist nurse. The account receives an anonymous ID.
6.5 Cookies and other technologies – We use technologies such as cookies to provide, improve and protect our services. You can set your browser to accept cookies or not, but without cookies we may not be able to provide you with the full range of our services.
7.1 As a patient, you can use CANKADO to define a therapy plan and document the associated course of therapy. You can enter the following data, among other things:
7.2 If you release your account for your treating physician or if your account has been created by a physician or specialist nurse as part of a study or support program, the following additional data may be collected:
7.3 Internet access is required for using CANKADO. As soon as your device is connected to the Internet, the stored data is encrypted and transmitted to CANKADO. The data will be processed by us for the purpose of providing CANKADO functions and for backup purposes.
7.4 All data is stored on ISO 27001 certified servers in Germany.
7.5 With your consent to this data protection declaration you agree that we may collect, store and use the personal health data you have entered in order to make the CANKADO functions available to you.
7.6 You are the owner of your personal health data and these will not be used by us for any other purpose and will not be passed on to third parties.
7.7 You may revoke your consent pursuant to Section 7.5 at any time with effect for the future. Please note, however, that the possibility of using CANKADO after revoking your consent may be restricted or excluded.
8.1 If necessary, we will offer you the opportunity to network with other users via CANKADO and give these users access to your health-related data.
8.2 Networking with other users takes place via an invitation, which you can generate via CANKADO and send by e-mail or to a contact. If your contact is also a CANKADO user, this contact can view or edit your released data if you have granted him this right.
8.3 You decide yourself whether and to what extent you want to use the above-mentioned functionality. There is no obligation to connect your own user account with another user account. This is done solely on a voluntary basis. Please only link your profile with people you trust. You can disconnect the network with another user at any time.
For the analysis of the use of CANKADO, we collect anonymous statistical usage data using the analysis tools listed in the following paragraphs. This anonymous user data helps us to improve CANKADO and cannot be assigned to you at any time. Collected usage data can be crash reports, for example, if a CANKADO app crashes during use.